Player Protection
21+ Only — Philippine Law

Responsible Gaming at bit86

At bit86 Casino, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to keep their gaming experience healthy and enjoyable — always.

Our Commitment to You

Responsible gaming is not just a policy at bit86 — it is a core value.

Gaming at bit86 is meant to be a form of entertainment, not a way to earn income or escape personal problems. We understand that for most players across Manila, Cebu, Davao, Quezon City, and Makati, online gaming is a fun pastime — and we want to keep it that way.

bit86 operates in alignment with PAGCOR's responsible gaming framework and is committed to preventing underage gambling, supporting players who may be experiencing difficulties, and providing transparent tools that put you in control of your gaming activity at all times.

If you ever feel that gaming is no longer fun, or that it is affecting your finances, relationships, or mental health, please use the tools and resources on this page. Our support team is available 24/7 to help.

Important Age Restriction

Under Philippine law and PAGCOR regulations, real-money gambling is strictly prohibited for individuals under the age of 21 years. bit86 enforces this restriction rigorously.

  • All players must verify their age during registration;
  • bit86 may request government-issued ID at any time;
  • Accounts found to belong to minors will be immediately closed and funds forfeited.
Gaming Should Always Be
  • A form of entertainment — not a source of income;
  • Played with money you can afford to lose;
  • Time-limited and balanced with other activities;
  • Stopped immediately if it stops being fun.

Responsible Gaming Tools

bit86 provides a full suite of player protection tools — available directly from your account settings

Deposit Limits

Set daily, weekly, or monthly deposit limits on your bit86 account to keep your spending within a budget you are comfortable with. Limits take effect immediately and can only be increased after a mandatory cooling-off period.

Loss Limits

Define the maximum amount you are willing to lose over a set period. Once your loss limit is reached, bit86 will automatically prevent further wagering until the limit period resets, protecting you from chasing losses.

Session Time Limits

Set a maximum session duration so that bit86 will notify you — or automatically log you out — when you have been playing for a specified length of time. A simple but powerful way to stay in control.

Cooling-Off Period

Take a short break from gaming by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place bets. This is ideal if you feel you need a temporary pause.

Self-Exclusion

If you feel you need a longer break, bit86 offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully suspended and you will not receive any marketing communications.

Reality Checks

Enable periodic reality check notifications that remind you how long you have been playing and how much you have wagered during your current session. A gentle nudge to help you stay aware and in control.

Tool Overview

A quick reference guide to all responsible gaming tools available on bit86

Tool What It Does Available Periods Takes Effect
Deposit Limit Caps the amount you can deposit Daily / Weekly / Monthly Immediately
Loss Limit Caps the amount you can lose Daily / Weekly / Monthly Immediately
Session Limit Limits your play session duration 30 min / 1 hr / 2 hr / Custom Immediately
Cooling-Off Temporarily suspends your account 24 hrs / 7 days / 30 days Immediately
Self-Exclusion Fully suspends your account 6 mo / 1 yr / 3 yr / Permanent Immediately
Reality Check Sends session time reminders Every 30 / 60 / 90 minutes Next session

To activate any of these tools, log in to your bit86 account and navigate to Account Settings > Responsible Gaming. Our 24/7 support team can also assist you directly.

Self-Assessment Questionnaire

Honest answers can help you understand your relationship with gaming

If you answer "yes" to three or more of the following questions, it may be a sign that your gaming habits are becoming problematic. We strongly encourage you to use our self-exclusion tools or contact our support team for guidance.

1 Do you spend more money on gaming than you originally planned?
2 Do you find yourself thinking about gaming when you are doing other things?
3 Have you ever borrowed money or sold belongings to fund your gaming?
4 Do you feel restless or irritable when you try to cut down or stop gaming?
5 Have you tried to win back money you have lost by playing more?
6 Has gaming caused problems in your relationships, work, or studies?
7 Do you hide your gaming activity from family or friends?
8 Do you use gaming as a way to escape stress, anxiety, or personal problems?

How to Request Self-Exclusion

Three simple steps to take a break from bit86

1
Log In to Your Account

Sign in to your bit86 account and go to Account Settings. You will find the Responsible Gaming section in the main settings menu.

2
Select Self-Exclusion

Choose your preferred exclusion period — 6 months, 1 year, 3 years, or permanent. Confirm your selection. The exclusion takes effect immediately and cannot be reversed during the chosen period.

3
Confirmation and Support

You will receive a confirmation email. bit86 will immediately suspend your account, remove you from all marketing lists, and our support team will follow up to ensure you have access to any additional help you need.

Need Immediate Help?

Our responsible gaming support team is available 24 hours a day, 7 days a week.

  • Live Chat: Available directly on the bit86 Platform
  • Email: [email protected]
  • Response time: Within 1 hour for urgent responsible gaming requests

Recognising Problem Gambling

Awareness is the first step — knowing the signs can make all the difference

Warning Signs to Watch For

Problem gambling can affect anyone, regardless of age, income, or background. Common warning signs include:

  • Spending more time or money on gaming than intended;
  • Feeling anxious, irritable, or depressed when not gaming;
  • Neglecting work, school, family, or personal responsibilities;
  • Lying to family or friends about gaming habits;
  • Chasing losses by continuing to play after losing;
  • Using gaming as a way to cope with stress or emotional problems;
  • Borrowing money or selling possessions to fund gaming.
Tips for Healthy Gaming
  • Set a strict budget before you start and stick to it — treat it like entertainment spending;
  • Set a time limit for each session and use bit86's session timer tool;
  • Never chase losses — accept that losing is part of gaming;
  • Take regular breaks and balance gaming with other hobbies and social activities;
  • Never play when you are stressed, upset, tired, or under the influence of alcohol;
  • Keep gaming separate from your financial obligations — never use rent, bill, or grocery money;
  • Talk openly with someone you trust if gaming starts to feel out of control.

External Support Resources

You are not alone — professional help is available across the Philippines

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a dedicated responsible gaming programme for Filipino players. PAGCOR's framework includes player protection standards that all licensed operators, including bit86, are required to follow. Contact PAGCOR directly for regulatory concerns or to register for the national self-exclusion programme.

National Mental Health Helpline

The Philippine Department of Health operates the National Mental Health Crisis Hotline. If problem gambling is affecting your mental health or the wellbeing of someone you know, trained counsellors are available to provide confidential support and referrals to treatment services across Metro Manila, Cebu, Davao, and other regions.

Gamblers Anonymous Philippines

Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to recover from a gambling problem. GA meetings are held regularly in Manila, Quezon City, Makati, and other cities. Participation is free and confidential.

bit86's Commitment to PAGCOR Standards

bit86 Casino operates in accordance with PAGCOR's responsible gaming guidelines and is committed to maintaining the highest standards of player protection. Our responsible gaming programme is reviewed regularly to ensure it meets or exceeds regulatory requirements. If you have concerns about our responsible gaming practices, please contact our support team or reach out to PAGCOR directly.

Play Smart. Play Safe. Play at bit86.

Gaming is more enjoyable when it stays fun. Join the bit86 community and take advantage of our full suite of responsible gaming tools — because your wellbeing always comes first.

Must be 21 years or older. Please gamble responsibly. Gaming should be entertainment, not a financial strategy.

21+ Only. Real-money gaming at bit86 is strictly for players aged 21 and above. If gaming is affecting your life, visit our Responsible Gaming page or contact our support team immediately.